Seller code of conduct
All sellers are expected to adhere to the following policies when listing products on Lollishop. Seller offences and prohibited content can result in suspension and immediate removal from Lollishop’s platform. Misuse of the Lollishop selling website. As a community, all sellers share the same server and resources. If a seller uploads excessive amounts of data repeatedly or otherwise uses the website in an excessive or unreasonable way, it can create a disproportional load on the website and impair the ability of other sellers to easily access and use the website.
Seller code of conduct
We expect you to adhere to the code of conduct principles that are outlined below.
Seller Code of Conduct Principles:
- Adhere to all applicable laws and abide by all Lollishop policies
- Maintain current account information
- Never misrepresent yourself
- Always act in a manner that ensures a trustworthy experience for Lollishop customers
- Never list products that may cause harm to Lollishop customers.
- Never engage in any misleading, inappropriate, or offensive behaviour. This applies to all your activities, including but not limited to:
- Information provided on your account
- Information provided in listings, content, or images
- Communication between you and Lollishop or you and our customers
- Live selling content see community guidelines
- Never engage in conduct that violates price fixing laws
- Act fairly at all times. Unfair behaviour includes but is not limited to the following:
- Behaviour that could be deemed manipulation or “gaming” of any part of the buying or selling experience
- Actions that could be perceived as manipulating customer reviews, including by directly or indirectly contributing false, misleading, or inauthentic content
- Activities that could be perceived as attempting to manipulate Lollishop’s search results or sales rankings (such as by accepting non-authentic orders or orders that you have paid for or refunded externally or orders that you discounted externally) or making claims about sales rank in product titles or descriptions
- Activities that could be perceived as attempting to influence search results by inflating search ranking through keyword manipulation or incentivising customers’ searches to appear as organic behaviour
- Actions that intentionally damage another seller, their listings, or their ratings
Last updated 18th January 2023